How Much Does An Auto Dialer Cost?

Auto Dialer Software Cost and Pricing Plan of Different Providers

Auto Dialer Software Cost

Auto Dialer Software For Your Business

Auto Dialers is the heart of a Contact center. It is an integral component of every business, a participant in lead generation. However, when they have to make the most important decision of choosing the appropriate Auto dialer program, there’s always a question to be asked: How much does an auto dialer cost?

How Much Does An Auto Dialer Cost? 

The cost of an auto dialer

How much does an auto dialer cost? Price for Auto Dialer depends on the Auto Dialer Service Provider. Auto Dialer service providers charge different prices. There are many ways that auto dialer software providers price their services, including per call each month, annually, or upfront. But, most hosted services as well as in-house services come with an upfront fee.

What is an Auto Dialer?

Auto dialers are a call-center outbound system that can automatically dial customer telephone numbers. It can also provide important information using an automated message or connect a customer to a live person after the call has been answered.

What are Types of Auto Dialers?

Here are the Types of Auto Dialer: 

  1. Progressive
  2. Predictive
  3. Preview

What is Progressive Auto Dialer

Progressive auto dialer (also called an auto-dialer with power) automatically makes another call after the initial call has been completed.

Progressive dialers are ideal for outbound centers focusing on generating quality leads rather than a huge number of calls. Each time a customer picks up the phone, the person will be connected to an agent who is live. This improves the chances of conversion because live agents are competent to answer any questions and engage in a thorough discussion on the service or product.

What is Predictive Auto Dialer

The predictive auto dialer can dial multiple numbers simultaneously. It utilizes a pacing system to identify when an agent will finish the current call. It then connects the agent with another call on the list once the caller has completed their current call.

One of the major benefits of predictive dialers is its effectiveness. It allows you to join more leads quickly. Furthermore, you don’t need to worry about calling the incorrect numbers. Because predictive auto dialers can correctly dial multiple numbers at the same time, there’s the likelihood of connecting to an actual lead. An auto-dialer that is predictive can be a perfect option for contact centers who wish to improve the number of sales agents who call them or manage leads more efficiently.

What is Preview Auto Dialer

An auto-dialer preview allows agents the choice to initiate a call instantly or take a few minutes to collect details regarding the call prior to making the call. Preview dialers are a perfect choice for contact centers that offer high-value and high-touch interactions. The agent can make preparations for the phone call as well as do some research since there’s a possibility of delaying the call.

This preview feature offers agents the opportunity to look over the profile of a prospective client prior to connecting. Through this process it is possible for the agent to discover that a person isn’t the best fit for them in light of their financial history or investment portfolio or that further work has to be completed to make the offer more appealing to the person who is interested. This research can lead to greater results because agents can customize their messages to the particular customer, who will likely be more open (and much more inclined to put their money into).

Auto Dialer Softwares Features and Pricing

With all the competition in the market for auto dialer software there is a risk of becoming overwhelmed by the choices that are available. We have compiled a list of the top auto dialer software companies with a focus on the cost of auto dialers as well as other attributes:

Exotel Logo

JustCall

JustCall is a Salesforce-integrated auto dialer that lets you do much more than automatically make and receive calls. With a fair cost for a call center dialer. This auto dialer allows you to function as a top call center BPO including all features associated with the call process.

Additionally, JustCall integrates with all important software applications, including:

  1. Zoho
  2. Zapier
  3. Slack
  4. Zoom
  5. Salesforce
JustCall Key Features
  • SMS integrated
  • Desktop and mobile versions offered
  • Interactive voice response (IVR) is available
  • Voicemail by email
  • Click to dial
  • Unlimited inbound minutes
  • Call tracking and recording
  • Email and chat support
  • Bulk SMS campaigns (Premium package)
  • Priority support (Premium package)

JustCall Auto Dialer Pricing

The premium and standard packages are priced at $24.00 or $48.00 per month for each. There are additional charges based on the amount of usage according to the T&C. JustCall also offers flexibility in pricing, where the cost of the dialer used for an office is based on a specific need.

Voicent Logo

Voicent

Voicent claims that the auto dialer software makes managing your business as easy as pressing one button. With this auto dialer software it is a robust communication software, with CRM built-in and automation functions with a slick auto dialer price.

The auto-dialer software does more than simply take and receive calls. It provides multi-channel capabilities so that you can send reminders as well as updates to clients, receive acknowledgements from them and conduct phone polls as part of an interactive voice-enabled system.

Voicent Key Features
  • Predictive dialer
  • Outbound, inbound, and blended call centers
  • Sales and marketing automation
  • Email marketing
  • Text SMS marketing

Voicent Call Dialer Software Pricing

The cost of a call center dialer that Voicent provides comes with a variety of options for flexible plans that range from $19.00 up to $29.00 per month, with the option of a 4Cor “pay as you go” plan. Another great feature of the pricing of Voicent is that you can take advantage of additional features for an additional amount to personalize the plan you have chosen.

Knowlarity Logo

Knowlarity

Knowlarity provides Multi-channel Auto Dialer software comparable or even better than other similar programs on the market. With messaging, voice video, voice, and AI solutions it can be scaled to meet your needs.

This auto-dialer program is cloud-based, so you can integrate it with existing systems without needing any additional infrastructure.

Knowlarity Key Features
  • Multi-channel platform
  • 24×7 Support
  • CRM Integration with all CRM systems
  • Speech analytics
  • Live call monitoring/whispering and barging
  • Call distributed equally between agents
  • Single solution for handling large call volumes

Knowlarity Auto Dialer Pricing

This dialer’s cost for applications that call centers differs between two primary options: unlimited contact center and cloud-based contact center plans. They start around $22.00 up to $49.00 each month. However, IVR costs are charged separately and range from $138.00 up to $694.00 monthly.

Exotel Logo

Exotel

Exotel’s cloud telephony options provide a viable alternative when you require auto dialer software within your business. Exotel offers auto dialer software that is specifically designed for small and medium-sized businesses as well as enterprises.

Exotel focuses on establishing systems that can be operated remotely. Wherever you and your team are located you can connect.

Exotel Key Features
  • Live dashboard
  • Reports and analytics
  • Call and SMS campaigns
  • Missed call tracking
  • Real-time notifications
  • Call recording
  • Call transfer

Exotel Call Dialer Software Pricing

There are three options to pick from, which range at $138.00 and go up to $687.00 per month. There are also seven days of a free trial.

SparkTG Logo

SparkTG

SparkTG provides you with the latest auto dialer software that lets you set up telephony communication for collaboration in business. It comes with standard features of a call center, including calls management for inbound or outbound, as well as escalation control and computer telephony integration.

Additionally, you can delight your business and clients by utilizing call routing and recording with custom greetings. The IVR software allows you to direct your customers’ calls automatically to the right departments in order to respond to their needs immediately with a low auto dialer price.

SparkTG Key Features
  • Easy CRM integration
  • Uninterrupted support
  • Agent extension creation
  • Real-time analytics
  • Multiple versions of call masking
  • Call forwarding

SparkTG Auto Dialer Pricing

You can choose to subscribe to the base SparkTG package, which costs around $14.00 per month.

Dialer360 Logo

Dialer360

Dialer360’s auto dialer software comes with various built-in features such as VoIP, CRM predictive dialing, and many more. It can boost the efficiency of your agents by increasing their capacity for handling calls and enhancing efficiency. It cuts down on time, which reduces its average handling duration (AHT) of every call. The price of this dialer with contact center technologies is very affordable.

Dialer360 Key Features
  • Ringless voicemail
  • Voice broadcast
  • Click-to-call
  • Fastest dialing
  • Secure data protection
  • Nil downtime
  • Well-designed agent status board
  • Call log recording

Dialer360 Call Dialer Software Pricing

With the payment options offered by Dialer360 you can select the pay-as you-go option with no costs for monthly or set-up. Also, you can pay a fixed annual cost which ranges between $10.00 per month up to $25.00 each month based on the plan you select.

Voiptime Cloud

Voiptime Cloud offers blended call center software that lets you complete all the usual tasks like outbound and inbound calls, monitoring of calls and logging, however, it is also able to integrate it with chats on the web and emails. By using the software for auto dialers of Voiptime Cloud, you can create a call center from scratch or enhance an existing one with efficient and effective agents at the lowest cost.

Voiptime Cloud Key Features
  • Multichannel call center software
  • Cold calling solutions
  • Predictive dialer
  • Call script builder
  • Quality management
  • Heightened fault tolerance
  • ACD routing and call queues
  • Online monitoring with call barging and call whispering
  • Inbound and outbound IVR
  • Multichannel auto dialing campaigns
  • Advanced historical reporting
  • 24/7 support

Voiptime Cloud Auto Dialer Pricing

Voiptime’s auto dialer software starts at $70 per month.

Nectar Desk Logo

Nectar Desk

Nectar Desk offers auto dialer software that allows you to manage all client communications in one place. The auto dialer price is competitive and comes with a range of SaaS solutions that allow you to handle outbound as well as inbound calls. The highly efficient software for call centers gives you complete reports and analytics with an adaptable software that is simple to install and simple to use. There is no additional hardware required There are no extra charges and you can enjoy 24/7 telephone and live chat assistance.

Nectar Desk Key Features
  • 1800 available numbers
  • High-speed auto dialer
  • Call recording
  • Automated call distribution
  • Cold/warm call transfers
  • Efficient IVR
  • Multiple call queueing
  • Business hours configuration
  • Custom messages and music

Nectar Desk Call Dialer Software Pricing

You pay $50.00 per month per agent. If you decide to pay for three months, you receive an additional 10% discount. For six months, the discount is 15% and for 12 months it’s 20% if you pay annually.

Final Thoughts

Selecting an auto dialer service requires a deep understanding of the requirements for call management. Every customer has needs that are specific to their business. For example sales calls have distinct requirements that are different from those involved in customer technical support.

The above-mentioned list of eight companies with the auto dialer software price of each will allow the user to make an informed decision to choose a reasonable yet suitable auto dialer software service for your business.


Frequently Asked Questions

How much does a predictive dialer cost?

How much does the cost of a predictive dialer cost? A predictive dialer could be priced between $50.00 up to $300.00 per month, per agent dependent on features offered by the software.

Is there a free auto dialer?

Yes, there is a wide range of free CRM programs that include an automated dialer. Available as cloud or on-premise. Intelligent call recording, routing, and other tools for telemarketing.

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