How much are Teams calling fees?

Understanding Microsoft Teams Plans

Understanding Microsoft Teams Plans

Teams Phone System Licensing and Pricing

The world of business is always in a frenzy over which latest collaborative platform will be the best.There surely are numerous alternatives to pick from. One solution that’s particularly beneficial is Microsoft Teams. It’s completely absolutely free when you sign up for Microsoft365 as well as Office 365. Let’s look into all the details you should be aware of this amazing collaboration software for companies as well as freelancers and anyone else working in a team setting. How much are Teams calling fees? What Are the Calling Plans Options?

How much are Teams calling fees?

How much are Teams calling fees

How much are Teams calling fees?  The cost of calling for Microsoft Teams depends on the plan you choose for your calling. There are three major calling plans to choose from:

  • Domestic Calling Plan: It offers you a predetermined amount of minutes for calls within your area or country. The cost per minute of calls over the monthly allowance is different based on the region or country. For instance, in the US the cost for each minute amounts to $0.015 after you’ve consumed your 120 minutes included in the plan.
  • International Calling Plan: This plan  grants you a certain amount of minutes for phone calls with other nations. The cost per minute of calls over the monthly allowance is also different according to the region or country. For instance, the price per minute for calling the UK to America is $0.05. US costs $0.04 after you’ve exhausted your 600 minutes included.
  • Pay-As-You-Go Calling Plan: It lets you make calls with no any commitment to pay monthly. The plan charges a per minute rate for all calls regardless of where you are. The rate per minute varies based on the region or country. For instance, the per-minute cost to call from the UK to the US is $0.03. US will be $0.03.

In addition to the calling plans, there are also some additional charges that may apply, such as:

  • Long distance charges:  Charges for long distance calls for calls to specific regions or countries even if you are on a plan for calling.
  • Surcharges: These charges could apply to calls made to specific numbers, including toll-free numbers and premium numbers.

Here are some other things to be aware of when it comes to Team calling charges:

  • Charges for calls are per minute regardless of the length that the phone call takes.
  • Calls to fellow Teams members are free no matter what plan of calling you are on.
  • Plans for calling are allocated to users, not devices. That means that if have a person who frequently makes international calls, it is possible to give them the International Calling Plan, even if it is only Teams using their smartphone devices.
  • Plans for calls are available for purchase monthly or annually.

What is Microsoft Teams?


Microsoft Teams launched in November 2016 as a part of Office 365 productivity suite. Teams is a platform for collaboration which unifies video, chat, and sharing of files. It’s intended to be used by remote, local and distributed teams–anyone in any organization actually!

Microsoft has continuously updated Teams since the time it was first launched. Numerous enhancements have come into the tool as demand for a comprehensive tool for collaboration has increased dramatically. The most important features are:

Chat Teams offer both one-on-one and group chats. Both types are persistent, so users don’t need to search conversation histories as they did in Skype for Business. Team chat includes a host of modern messaging features, including text formatting, emoji and priority flagging. Users can also share files directly through chat sessions.
Channels The true power of Teams lies in users’ ability to collaborate through multiple different channels. Channels can be either Standard—public and open to everyone who wants to join—or private and focused on specific topics or activities. Channel owners must authorize new users to join their channel.
Meetings Teams offer videoconferencing for up to 250 users per session. Due to popular requests, Microsoft is actively working on increasing that limit. Video meetings can be scheduled on a channel’s calendar, or users can create them on the fly. Teams offer meeting broadcasts for up to 10,000 simultaneous viewers using the Microsoft Stream Integration.
Calling One of the most overlooked features in Teams is its ability to offer outbound calling right from the client. It is an excellent way for remote or mobile users to stay connected through one single, reliable connection.

What Are Microsoft Teams Calling Plans?

What Are Microsoft Teams Calling Plans

In the Microsoft network phone calls for Microsoft Teams members are absolutely free. However, businesses need to buy a Calling Plan if it wants its clients to be capable of making regular phone calls, if they’re not already associated with a service provider or possess an existing PSTN Operator subscription.

Microsoft Team Calling Plan is a monthly service which gives clients a telephone number as well as a set amount of minutes. All services are provided directly by Microsoft via Office 365, and there is no additional PSTN contract for carriers. It’s accessible through an individual license. For customers from sixteen countries around the world, it offers calling plans. The Teams Phone System, a standalone or add-on license, is used in conjunction with Plans.

What Are the Calling Plans Options? 

Microsoft provides three versions that make up the Teams Calling Plan. Teams Calling Plan:

  1. Domestic Calling Plan:  Licensed users of Microsoft 365 or Office 365 can dial numbers within the country or region they’ve been assigned.
  2. International Calling Plan: Those who have licenses can call internationally to the 196 different countries as well as regions. Anyone who has a national plan may be able to add this program to their existing account. 
  3. Domestic and International Calling Plan: Licensed users can call local numbers within the region or country in which they have the Microsoft 365 or Office 365 license, as well as international numbers for 196 countries and regions.

To select the best choice, businesses should think about the following concerns. Are there plans for calling in the area I reside? What areas of the user are eligible to use the plan for calling? Do my employees require calling abroad? Do they have licenses to use Calling Plans? With Calling Plans available in Microsoft 365 or Office 365 each user within your company must be assigned a unique direct-inward dial (DID) phone number and an emergency contact number. Businesses can port their existing numbers or buy new numbers from Microsoft.

Microsoft Teams Domestic Calling Plan

Microsoft Teams Domestic Calling Plan Microsoft Teams Domestic Calling Plan is a subscription service that lets users call numbers within the same country or region that they have a Microsoft 365 license. The plan provides a fixed amount of minutes per month. Any calls that exceed the monthly allowance will be charged per minute.

There are three Domestic Calling Plan options available:

  • Domestic Calling Plan Zone-1 US: For users in the United States and Puerto Rico.
  • Domestic Calling Plan Zone-1 Canada/UK: For users in Canada and the United Kingdom.
  • Domestic Calling Plan Zone-2: For users in Australia, New Zealand, Singapore, and Hong Kong.

The amount of minutes included in each plan is different based on the area. For instance The Domestic Calling Plan Zone-1 US provides 120 minutes each month, whereas that of the Domestic Calling Plan Zone-2 includes 60 minutes per month. Unlimited minutes for incoming calls are included in the majority of Domestic Calling Plans. This means that customers are able to be contacted by any phone even if they don’t have a plan for calling.

Plans for calling are given to users, and not devices. So, If you have a client who frequently makes domestic calls, you could assign them the Domestic Calling Plan even if they use Teams for their phone devices. Plans for calling can be purchased each month or every year. This table summarizes the functions of Microsoft Teams Domestic Calling Plan:

Feature Domestic Calling Plan Zone-1 US Domestic Calling Plan Zone-1 Canada/UK Domestic Calling Plan Zone-2
  • Number of included minutes per month
120 120 60
  • Unlimited incoming minutes
  • Price per minute for calls exceeding the monthly allowance
$0.015 $0.015 $0.02
  • Availability
United States and Puerto Rico Canada and the United Kingdom Australia, New Zealand, Singapore, and Hong Kong

Microsoft Teams International Calling Plan

The International Calling Plan, licensed users are able to call numbers within the region in which the Microsoft 365 license is assigned to the user, based on the location of the user and to international numbers within 196 countries and regions. Unlimited minutes for incoming calls are included. Outgoing minutes are included, based on the purchase of the license.

Microsoft Teams Pay-As-You-Go Calling Plan

With the Pay-As-You Go Calling Plan, registered users can dial numbers in the region or country that they have their Microsoft 365 license assigned to according to the location of the user, as well as internationally to more than 196 countries/regions.

Unlimited inbound minutes are included. Outgoing minutes are not included. All calls made outgoing are billed based on minutes consumed, either using Communications Credits, or with post-use billing (for new Commerce Experience calls only). Licenses are assigned to customers according to their location.

There are two Pay As You Go calling Plan options available:

  • Pay-As-You-Go Calling Plan Zone-1: For users in the United States and Puerto Rico, Canada, and the United Kingdom.
    Note: Zone 1 licenses aren’t currently available for sale in the United States and Puerto Rico, but they can be provisioned to United States and Puerto Rico users if bought in other countries.
  • Pay-As-You-Go Calling Plan Zone-2: For users in Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, and Switzerland.

How to buy Microsoft Teams Calling Plans

  1. You must first purchase a Phone System add-on license. To do that, sign in to the Microsoft 365 admin center and choose Billing> Purchase services > Add-on subscriptions > Buy now.
  2. After you buy Phone System licenses, you can buy a Calling Plan by signing in to the Microsoft 365 admin center and choosing Billing > Purchase services > Add-on subscriptions, and then selecting Buy now.

You can purchase and assign various Calling Plans to various users in accordance with the needs of your business. After selecting your Calling Plan you need, proceed to the payment page. You can assign a plan to every user of Microsoft 365 admin center. Microsoft 365 admin center.

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