What is the best Internet phone service?

5 Best VoIP service providers

Some of the best internet phone services in the United States include RingCentral, VirtualPBX, 8×8, Vonage, Jive communications, Skype, Nextiva, among others. 

Internet phone services have become increasingly attractive to small business owners because of their wide range of features, simplicity and most of all less expensive, compared to analog phone line systems. Internet phone services also eliminate numerous on-site hardware.

Voice remains the main part of any business communication needs. In this article, we discuss five top internet phone service to help you pick the right. 

What is best VoIP phone service?

What is best internet phone service?

Internet phone or VOIP is increasing in popularity exponentially as upgrade their landline phones. However, with so many providers out there, there is a need to know which are the best VOIP services, and just why they are worth considering.

In case you are looking for the best internet phone service, check out our guide.

RingCentral office

RingCentral was established in 1999. It offers a cloud-based solution and collaboration solution for business. 

RingCentral has four pricing plans. Users can save 33 percent by signing up to a yearly subscription. The Essential tier cost $19.99 for every user per month. I encompass ten users, toll-free/local number, 100 toll-free minutes, and four people video conferencing.

The Standard package cost $24.99 for every user in a month. This comprises unlimited users, 1,00 toll-free minutes, toll-free/local number, unlimited internet fax, and four people video conferencing.

The premium plan begins at $34.99 for every user in a month for every month and is deemed RingCentral’s most famous tier. It encompasses all the other two tiers have to provide and 2,500 toll-free minutes, 100 people video conferencing, voicemail to text and automatic call recording.

The last is the ultimate tier, which cost $49.99 for every user in a month. It encompasses all the feature accessible with the other plans but also provides 10,000 toll-free and 200 people video conferencing. Users can try the packages for free for fourteen days.

The setup for RingCentral is comparatively simple and encompass a versatile cloud-based management system. Users can prefer to keep their own phone or buy new ones from RingCentral. RingCentral users can utilize its application to make voice calls, faxing, audio, video conferencing, and text.

However, some of the more price effective packages do not have the same feature users might expect to find in standard tiers. These encompass auto-attendant and automatic call recording. But, the higher plans more than makeup for this is including many extra features. 

8×8 X Series Cloud Service

8×8 inc offers cloud communications and customer engagement solutions. This encompass video, video, contact center, and unified communications for small to medium-sized businesses.

The X series x2 tier begins at $28 for every month for every user. This encompasses unlimited calling within fourteen countries, voicemail, phone number, music on hold, auto-attendant, call recording, call queue, 1GB media storage, team messaging, internet faxing and 100 participants and analytics essentials. The application also integrates with Office 365, G Suite, NetSuite, Outlook, and ZenDesk.

The X Series X3 plan is $38 for a month for every user. It encompasses all the X2 tier has to provide with unlimited calling with 32 countries, operator switchboard and 5GB media storage.

The X5 tier weighs in at $60 for every user in a month. Extras in this tier are unlimited calling within 47 countries, web callback, 10GB media storage, interactive voice response, contact center, 2,000 minutes outbound predictive dialler, supervisor analytics, and service quality.

 The X6 plan begins at $115 every month per user. It encompasses 4,000 minutes within 47 countries, customer experience analytics, 8×8 expert link, and post-call survey.

The system is easy to set up and has various features which would suit the most discerning users. There are three various ways to use the service in case the standard desk phone is not suitable for your needs.


Dialpad was established in 2012. The business is most popular for its video and audio-conferencing, Uberconference.

The standard tier is $20 for every user per month. It encompasses toll-free numbers, unlimited calling in the US, call controls, call forwarding, call waiting, unlimited SMS, group texting for US and MMS.

The pro tier begins at $30 for every month for every user. It encompasses all the standard plan has to provide and hold queues, international numbers, multiple offices supported, international offices, Salesforce, Zendesk, and Slack integration.

The Enterprise package comprises extras like 24/7 support, professional services support, Enterprise SLA, custom analytics, admin APIs, and reporting. Users can also avail of a thirty-day free trial. The yearly subscriptions provide discounted monthly rates making it even more economical.

The basic plan provides single sign-on which is missing from most other providers. The basic tier comprises integration such as Office 365 and G Suite. 

Mitel MiCloud Business

Mitel Networks corporation offers unified communications solutions for business. Its main purpose is almost totally on VoIP products. The essential plan begins at $20.99for every user per month. It comprises PBX features, conferencing, collaboration, personal agent queuing, and reporting.

The premier tier, which is the most popular, weighs in at $26.59. It comprises extras like customer relationship management integration, outbound dialer, call recording, skills, callbacks, and priority routing.

The elite tier begins at $38.49 for every month per user. It comprises archiving, multimedia routing and operator.

Mitel MiCloud Business has many features which are not commonly found with most VoIP provider. These comprise the capability to link your mobile number to your work extension; voicemails can be transcribed and emailed to your customizable hold music.

Users can also access more common features like auto-attendant, call holding, routing, and call parking. The system is also accessible on your browser and on desktop and mobile applications.


Jive offers communications and collaboration software for the company. It was established in 2001. Jive pricing is based on the number of users. These are five plans available. 

The first pricing is for between one to four and costs $29.95 for every month. The second tier covers five to nine users and is $25.95 per month. The third tier is $23.95 for between ten to twenty-four users. The fourth tier is for twenty-five to forty-nine users and costs $21.95. And the fifth tier is $19. 95 for over fifty users.

The more users you have, the less costly your monthly tier. The business also provides customized pricing for a company with over one-hundred users.

Jive provides the same variety of features, no matter what to pay. This comprises auto-attendant, end to end encryption, custom hold music, call recording, call parking, call forwarding, in addition, to contact center-specific features like wait announcement and agent log out and log in.

Whisper is a feature distinct to jive and enables admins to guide their agents whereas they are on a call. Jive also integrates with Zoho, Salesforce, and Redtail.

What is the best phone system for a small business?

Best small business smartphones 

Finding the perfect business phone system in 2019 can be a challenge. With numerous options on the market, each with its own valuable tools and features, deciding which one is the best suitable for your business is so easy. To help you in your search, we researched and analyzed the best internet phone services which have been discussed in the section above.

Other services in case the options above do fit your needs include- Ooma on-premises system, Grasshopper on Premises, Gabbit, ring-u, Sangoma, VoIPstudio, VoiceOnyx, Windstream, VoIPstudio, AT & T, and others.

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