Does Teams call cost money?

Microsoft Calling Plans for Teams

Does Microsoft Teams call cost money

Microsoft Teams Call Cost Overview

Microsoft Teams, same as numerous other virtual collaboration platforms, has seen a rise in popularity since the beginning of the Covid-19 epidemic, businesses benefitting from its collaboration and productivity advantages. Similar to other video-conferencing platforms, Microsoft Teams has a range of price levels.

For those who aren’t acquainted with it, Microsoft Teams is a software for collaboration and communication that enables groups of people to work together and communicate via the internet. Teams is so well-liked in remote working that they have more than 250 million users who are active.

In this article we’ll look at the advantages and the drawbacks of all MS Teams’ pricing plans and Does Teams call cost money. We’ll go into the depths of each one and discuss the features you can avail when you use Teams.

Does Teams call cost money?

Microsoft Teams Call Cost Overview

Does Teams call cost money? Sure, Microsoft Teams calls cost the cost of calling if you wish to make calls to other numbers, including mobile and landline phones. You can however make calls for free for other Microsoft Teams users.

Here are the various ways to make calls using Microsoft Teams and their respective cost:

  • Free calls: Be able to make calls for free for the other Microsoft Teams users, regardless of where they are located.
  • Domestic calling plan: It offers calling minutes for landlines as well as mobile phones within the United States and Canada. Cost is $4.00 per month for each user.
  • International calling plan: The plan for International calls provides minutes for calling to landlines as well as mobile phones in selected countries around the globe. Costs vary by country.
  • Pay-As-You-Go Calling Plan: It enables the making of calls for any phone number in the world. You are just charged the minutes you consume.
  • Calling Plan add-on to Microsoft 365 E5: This plan provides unlimited domestic calls and minutes for calling to selected countries around the globe. Cost is $12.00 per month, per user.

Alongside the plan for calling and the phone system, you must purchase an Phone System Add-on License. This license lets you make use of Microsoft Teams to make and receive calls via phone. It costs $5.00 per month, per user.

How much does Microsoft Teams Call cost?

Prices for Microsoft Teams calls depend on the plan of calling you choose to purchase. There are two plans for calling that are available:

  • Domestic calling plan: It offers minutes for calling to landlines as well as mobile phones within the United States and Canada. It costs $4.00 per month, per user.
  • International calling plan: It offers calling minutes for landlines and mobile phones in selected countries around the globe. The price varies depending on the country.

You can also buy the Calling Plan add-on to Microsoft 365 E5. The plan provides unlimited domestic calling as well as calling minutes for select countries around the globe. The price is $12.00 per month, per user.

Alongside the plan for calling and the phone system, you must purchase an Phone System upgrade license. This license lets you make use of Microsoft Teams to make and receive calls via phone. It costs $5.00 per month, per user.

This table listing the costs of calling plans to both the United States and Canada:

Calling Plan Cost per user per month
Domestic calling plan $4.00
International calling plan Varies by country
Calling Plan add-on to Microsoft 365 E5 $12.00

There are other aspects to remember about Microsoft Teams calling costs:

  • Minutes for calling are according to the date of the month on which you sign up for the plan.
  • There is a minimum monthly call usage of 100 minutes.
  • There is a fee per minute for any overage time.

Examples of Microsoft Teams call costs

Here are a few instances from Microsoft Teams call costs:

  • A small-sized business with 10 employees that require domestic calls will pay $40.00 monthly for an international calling service.
  • A large company with 100 employees who require for international calling will be paying the equivalent of $50.00 per month for an International calling service.
  • A business with 500 employees who require unlimited calls to international and domestic numbers will pay $6,000.00 monthly for the Calling Plan add-on to Microsoft 365 E5.

Where are Microsoft Teams calling plans available?

Where are Microsoft Teams calling plans available

Presently, Microsoft offers calling plans that are available to users in 16 countries. It is however possible to make calls with your plan in a country other than the one where the country in which your Office 365 subscription is registered. The countries where Microsoft has plans for calling include Australia, Canada, Belgium, Denmark, Germany, France, Italy, Ireland, Netherlands, Spain, Sweden, United Kingdom, Portugal, Puerto Rico, Switzerland and the United States. Every country around the world is accessible via Microsoft Teams. Microsoft Teams calling plan with direct routing. This allows users to call and answer from and to any place around the globe.

Factors to consider when choosing a Microsoft Teams calling plan

Here are a few aspects to be considered when deciding on the right Microsoft Teams call plan:

  • The number of people who will be calling.
  • Countries or areas in which calls are made.
  • The number of minutes for calling required each month.
  • The budget.

After you’ve thought about these elements after which you are able to select one of the Microsoft Teams calling plans that most closely meets your needs.

 

How to Set Up Microsoft Teams Calling Plans? 

To enable Microsoft Teams Calling Plans, you’ll need:

  1. Purchase a Calling Plan license for each user that needs to make calls to other parties.
  2. You must assign the Calling Plan licensing to users who are in the Microsoft 365 admin center.
  3. Set to set the Calling Plan settings in Teams.

Below are some steps in greater detail:

  1. Go to the Microsoft 365 admin center and select Billing > Purchase services > Add-on subscriptions.
  2. In the Add-on subscriptions page, select Calling Plans.
  3. Select the Calling Plan that you want to purchase and click Buy now.
  4. In the Buy now dialog box, enter the number of licenses that you want to purchase and click Buy.

After you have bought your Calling Plan licenses, you have to give them to users within Microsoft 365 admin center. Microsoft 365 admin center.

  1. Go to the Microsoft 365 admin center and select Users > Active users.
  2. Select the user to whom you want to assign the Calling Plan license and click Edit.
  3. In the User profile page, scroll down to the Licenses and features section and select the Calling Plan license that you want to assign.
  4. Click Save.

Once you’ve granted users Calling Plan licenses to the users, it is time to modify to configure the Calling Plan settings in Teams.

  1. Open Teams and click on your profile picture in the top right corner.
  2. Select Settings.
  3. In the left navigation pane, select Calling.
  4. In the Calling plans section, select the Calling Plan that you want to use.
  5. If you are using a Pay-As-You-Go Calling Plan, you need to purchase Communication Credits. You can do this by clicking on the Purchase Communication Credits link.

Once you’ve set up Calling Plan settings, once you have configured the Calling Plan settings, users can make calls to other people by using Teams.

There are a few additional points to be aware of when creating Microsoft Teams Calling Plans:

  • The Calling Plans are allocated to the user and not devices. That means that even if a person has several devices, they will be able to make external calls on the device with a Calling Plan that is assigned to the device.
  • Calling plans are available either monthly or annually.
  • If you’re using a Pay-As-You Go Calling Plan You will have to buy Communication Credits in advance.

Frequently Asked Questions

How does Teams Phone work?

This replaces traditional PBXs, and allows important calling capabilities by using an online call control system that handles the phone system in Microsoft Teams.

What’s included in Teams Phone with Calling Plan?

Team Phone and Calling plan comes with an integrated phone system as well as an international calling plan. A wallet that is prepaid (known by the term Communication Credits) is available to add minutes toll-free as well as other pay-per-minute fees. An international calling plan with 600 minutes per user per month is available as an option.

Can I bring my own calling plan?

Yes, customers can collaborate in conjunction with the Microsoft partner to set up their own plan for calling. A feature called Direct Routing allows users to link voice-only trunks through their network to Teams or connect to other phone companies, for example telephone centers and traditional devices.Microsoft Teams Phone Standard is an independent subscription (without the need for a calling plan) specially designed for this type of situation.

Is my Teams free or paid?

Microsoft Teams is designed for anyone. Start for free or upgrade to Team Essentials or buy Microsoft Teams with Microsoft 365.

Is Microsoft Teams a phone call?

Teams subscriptions come with Teams Phone and allows calling from One Teams application to another. Receiving and making calls from mobile phones and landlines via the PSTN within Teams is accessible as an add-on like Teams Phone Standard or Teams Phone with Calling Plan. It is also available in Microsoft 365 E5.

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